COVID-19 POLICY
Effective from October 31st onwards
In response to the rising COVID-19 cases, guidelines set forth by the Alberta Veterinary Board and in continuous effort to protect the general public as well as our staff members, commencing October 31st we will be closed on Saturdays, and commencing November 2nd we will be performing all patient examinations and treatments in our treatment area.
Clients will be allowed to enter the premises to admit their pet for an appointment/procedure, as well as to purchase food and other items. During your pet's appointment, we kindly ask all clients to wait outside the clinic in your vehicle (or somewhere else warm) and have your mobile phone immediately accessible. The doctor will contact you to discuss your pet's history and any health concerns or treatment recommendations. Upon completion of your pet's appointment, clients may re-enter the clinic to pick up your pet.
Please note - clients will not be allowed to wait in the reception area or exam room during your pet's appointment.
Below are a few points to remember so that you know what to expect:
1) A maximum of 2 clients will be allowed in the reception area at any given time. If the reception area becomes too busy then you may be asked to wait briefly outside until it clears.
2) When you enter the premises you must wear a mask and use the hand sanitizer. All staff members will also be wearing masks.
3) Please maintain physical distancing whenever possible in our reception area
4) If picking up items (food, prescriptions, other) please try to call ahead of time so we can have your items prepared to reduce waiting times and improve human traffic flow.
If you do not yet feel comfortable entering the clinic please inform our staff over the phone and we will be happy to accommodate you.
Thank you all so much for your incredible patience and understanding as we continue to navigate through the pandemic. Please rest assured that we will continue to provide important health care for your pet despite these changes.
Clients will be allowed to enter the premises to admit their pet for an appointment/procedure, as well as to purchase food and other items. During your pet's appointment, we kindly ask all clients to wait outside the clinic in your vehicle (or somewhere else warm) and have your mobile phone immediately accessible. The doctor will contact you to discuss your pet's history and any health concerns or treatment recommendations. Upon completion of your pet's appointment, clients may re-enter the clinic to pick up your pet.
Please note - clients will not be allowed to wait in the reception area or exam room during your pet's appointment.
Below are a few points to remember so that you know what to expect:
1) A maximum of 2 clients will be allowed in the reception area at any given time. If the reception area becomes too busy then you may be asked to wait briefly outside until it clears.
2) When you enter the premises you must wear a mask and use the hand sanitizer. All staff members will also be wearing masks.
3) Please maintain physical distancing whenever possible in our reception area
4) If picking up items (food, prescriptions, other) please try to call ahead of time so we can have your items prepared to reduce waiting times and improve human traffic flow.
If you do not yet feel comfortable entering the clinic please inform our staff over the phone and we will be happy to accommodate you.
Thank you all so much for your incredible patience and understanding as we continue to navigate through the pandemic. Please rest assured that we will continue to provide important health care for your pet despite these changes.
We Take Your Pet's Health Seriously
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At Crowchild Trail Veterinary Clinic, we treat your pet like a member of the family. We strongly believe in nurturing relationships with our clients and their beloved pets. Our philosophy is to provide the highest standard of medical and surgical care to our patients, while working cooperatively with pet owners to achieve their health goals. We are a family owned veterinary practice.
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Pet-loving, Highly Skilled Vets
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An exceptional group of team members is the key to a successful veterinary practice. Without our amazing and qualified staff the success of Crowchild Trail Veterinary Clinic wouldn’t be possible. We pride ourselves on great veterinary services and a friendly, welcoming atmosphere. Come experience why great people make all the difference.
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We Use the Following Brands
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We believe in using the safest products supported by evidence-based science
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